Help Desk Management
We create and manage onsite and remote help desk architectures to provide a 24/7 single point of contact for your business user community to address all technical requests, problems, services, and other various IT inquiries.
Messaging & Collaboration
We build and maintain the end-to-end communication architecture for reliable technology platforms including e-mail based messaging, live meetings, real-time data sharing, corporate intranet / extranet services, unified messaging, document sharing, and video conferencing.
Network infrastructure services including network design and architecture planning, network audit, and ongoing support for TCP / IP setup, Virtual Private Networks (VPN), Storage Area Networks (SAN), LAN / WAN and voice / data / video integration, plus administration and troubleshooting of network devices including routers, gateways, and firewalls.
Administration of day-to-day user management, access and security protocols, plus other various enterprise IT services including database design / implementation / optimization, large-scale data migrations, database backup and recovery, server configuration, and network connectivity.